Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more. If you can't find what you're looking for, our support team is always happy to help.

Ordering & Payments

How do I place an order?

Ordering from Lame Clothing is simple! Just browse our collection, select your favorite items, add them to your cart, and proceed to checkout. You'll need to provide your shipping information and payment details to complete your order.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, and Cash on Delivery. All payments are processed securely through our encrypted payment gateway.

Is my payment information secure?

Absolutely! We use industry-standard SSL encryption to protect your personal and payment information. We don't store your credit card details on our servers.

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5-6 business days within India after processing. Processing time is 1-2 business days.

Do you ship internationally?

Yes

How can I track my order?

Once your order ships, you'll receive regular email updates so you can stay informed about your package’s journey to your doorstep.

Returns & Exchanges

What is your return policy?

We offer a 3-day return policy from the date of delivery. Items must be unwashed, and in their original condition with tags attached. Final sale items are not eligible for returns.

How do I initiate a return?

To initiate a return, please contact our customer service team at returns@lameclothing.com with your order number and the items you wish to return. We'll provide you with return instructions.

How long do refunds take to process?

Once we receive your returned items, refunds are processed within 3-5 business days. It may take additional time for the refund to appear in your account depending on your payment method.

Product Information

How do I know what size to order?

We recommend comparing your own measurements to the globally accepted size guide to find the best fit. If you're between sizes, we advise choosing the larger size for added comfort.

Are your products ethically made?

Yes! We're committed to ethical manufacturing practices. All our products are designed and printed by us.

Still have questions?

Our customer support team is available to help you with any additional questions you may have.

Contact Support